Welcome to the Help Section

This section contains information that you may find useful for using Young and Old. Click on an item in the following list for information:

What type of computer do I need for the Young and Old CD-ROM?

To use the Young and Old CD-ROM, you need a multimedia PC with a CD-ROM drive and a sound card installed. While the CD-ROM is optimised for a PC, you can also use it on a Macintosh (Mac). Table 1 defines the type of PC that you should have and Table 2 defines the type of Mac that you should have.

Note: you do not need an Internet connection to use the Young and Old CD-ROM.

Table 1: PC specification

Hardware

166 MHz or faster Pentium-class PC
16 MB RAM
50 MB free hard disk space
Sound card (minimum 16-bit audio) and speakers
Graphics card (32-bit colour)
Colour SVGA monitor
CD-ROM drive

Software

Windows 95 or Windows 98
One of the following Web browsers:
Netscape version 4.0 or higher
Microsoft Internet Explorer version 4.01 or higher

Table 2: Mac specification

Hardware

16 MB of RAM
9 MB of free hard disk space

Software

Mac OS 7.6.1 or higher
One of the following Web browsers:
Netscape version 4.0 or higher
Microsoft Internet Explorer version 4.01 or higher

Note: it is essential that you have the correct version of either browser. Click here for information on how to check your browser version. If you have an earlier version of your browser, download the latest version from the Internet, or click here for details on installing Netscape from the CD-ROM.

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Do I need an Internet connection?

You do not need an Internet connection to use the Young and Old CD-ROM. Some Online activities for the senior classes require an Internet connection, but you can complete the majority of the activities without an Internet connection.

Note, however, that these lessons are also available on the Web site of the National Council on Ageing and Older People.

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How do I start the CD-ROM on a PC?

Make sure that your PC meets the minimum specifications defined in Table 1. To start using the CD-ROM, insert the Young and Old CD-ROM into the CD-ROM drive on your computer. If you have a Web browser installed on your PC, the opening screen or home page of the programme is displayed automatically.

If, because of some settings on your PC, the home page of Young and Old is not displayed, you can access it manually. If you close the browser while viewing Young and Old, you can access it again manually.

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Accessing the CD-ROM manually on a PC

To access Young and Old manually using Netscape, do the following (instructions for using Internet Explorer are in italics):

  1. Make sure the CD-ROM is in the CD-ROM drive.
  2. Open Netscape (Internet Explorer).
  3. Click on File and Open Page (Open...) and click on Choose File (Browse).
  4. Select the CD-ROM drive in the dialog box that is displayed. For example, click on the arrow to the right of the Look in box and click on YOUNGANDOLD.
  5. Click on the LESSONS folder and click on Open.
  6. Click on INDEX.HTM and click on Open.
  7. Click on Open (OK).

The home page of Young and Old is displayed.

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How do I start the CD-ROM on a Mac?

When you are sure that your Mac meets the minimum specifications described in Table 2, you are ready to start using the Young and Old CD-ROM, as follows:

  1. Insert the Young and Old CD-ROM into the CD-ROM drive on your Mac.
  2. Double-click on the CD-ROM icon on the desktop.
  3. Double-click on the LESSONS folder.
  4. Double-click on the file INDEX.HTM.
  5. A dialog box may be displayed asking you to choose an application programme to use. Choose Netscape or Internet Explorer from the list.

You can also access the CD-ROM from Netscape (instructions for Internet Explorer are in italics) as follows:

  1. Open your browser.
  2. Click on the File menu.
  3. Click on the Open menu item.
  4. Click on the Page in Navigator (Browse) menu item
  5. Click on Desktop.
  6. Click on the drive name for the CD-ROM.
  7. Double-click to open the LESSONS folder.
  8. Double-click on the file INDEX.HTM. The home page of Young and Old is displayed.
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Finding your way around Young and Old

You access Young and Old using a Web browser. This means that you are using the skills that you use when browsing the Internet. If you have not used a Web browser before to access the Internet, you may find this section useful.

The home page (that is, the first screen displayed when you start the CD-ROM) allows you to go to the different sections of the learning programme. On the home page, there are six pictures, called icons, with labels. Move your pointer over one of the icons, and notice that the pointer changes shape, usually from an arrow symbol to a hand symbol. Throughout the CD-ROM, whenever you see a hand symbol, you can click on the picture or the words to which you are pointing to go to another section of the CD-ROM.

Use the six main icons on the home page as follows:

Take a few minutes to practise moving around the CD-ROM by clicking on the icons, on underlined text, and on other links.

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Finding a lesson

To find a lesson, for example, Care and share for third and fourth class, do the following:

  1. Click on 3rd + 4th Class on the home page.
  2. Click on Care and share in the list displayed.
  3. Click on one of the following: Take a look, Have a go, or Things to do to access each section of the Online activities.
  4. Notice the small icons beside the title Young and Old at the top of the page. Click on Teacher to go to the lesson plan for the theme and level that you have chosen.
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Teachers' Corner

Click on the Teachers' Corner icon on the home page to go to the Teachers' Corner, which provides specific information for teachers. The first page of the Teachers' Corner introduces the CD-ROM. Notice that the four levels in the primary school are displayed on the left-hand side of the page. Click on the level of your choice, for example, 1st + 2nd Class. An introduction to the level that you have chosen is displayed.

Notice that the seven themes are displayed on the left-hand side of the page. Read the introduction to the level, or click on a theme to go to the lesson plan for that theme for the level that you have chosen.

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Reading a lesson plan

Point the mouse to the title Overview to … and click the mouse button. Press the Page Down or Page Up button to move through the lesson plans. Notice that when you move the mouse over the left-hand side of the screen, you can also click the text there, for example, Overview, Curriculum Links. Click on these text labels to move to a particular section of the lesson plan.

Click on the last text label, Children's Area, to move to the Online activities for the children. If you jump to the children's area, click on Teacher at the top of any page to move back to the lesson plan.

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Printing a lesson plan

To print a lesson plan, do the following:

  1. Go to the lesson plan that you want to print.
  2. Position the mouse on the title Overview to … and click the mouse button.
  3. Click on the File menu at the top of the Web browser and click on Print or Print Frame (depending on your browser).
  4. Make sure that the All button is selected.
  5. Click on OK.
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The page breaks are poor when I print a lesson plan - can I fix them?

The page breaks are controlled by the browser that you are using. It is not currently possible to predetermine in the HTML coding where the page breaks occur nor can you fix poor page breaks when printing. Therefore, unfortunately, when you print a lesson plan, you may find a heading at the end of a page and the associated text on the next page.

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Extra pages are printing out with the lesson plan - can I stop that?

When you print a lesson plan, you may find that the icons at the top of the web page and/or the labels at the side of the web page are printing on separate pages. Before you choose begin to print a lesson plan, make sure that you position the mouse pointer on the heading of the lesson plan and that you click the mouse button. This selects the text of the lesson plan only for printing and additional pages should not print.

If you are using Internet Explorer and continue to experience problems having clicked on the heading of the lesson plan, choose File and Print. Make sure that the Only the selected frame is selected in the Print Frames section of the Print dialog box.

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How do I check my browser to see if I have the latest version?

For Netscape Navigator, click the Help menu on the toolbar, and select About Communicator. For Internet Explorer, click the Help menu on the toolbar, and select About Internet Explorer. The version number is displayed.

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How do I get the latest version of Netscape or Internet Explorer?

New versions of Netscape and Internet Explorer are released regularly. You can get the latest version of a Web browser from the Internet. For Netscape Navigator, go to the Netscape Web site at the following URL: http://www.netscape.com. For Internet Explorer, go to the Microsoft Web site at the following URL: http://www.microsoft.com

However, for your convenience, Netscape version 4.7 has been copied to the Young and Old CD-ROM, which you can install on a PC or on a Mac. However, be aware that Netscape does not provide support for products installed from such a CD-ROM.

To install Netscape Version 4.7 from the Young and Old CD-ROM on a PC or on a Mac, do the following

  1. Insert the Young and Old CD-ROM into the CD-ROM drive.
  2. Double-click the My Computer icon on your desktop.
  3. Double-click the CD-ROM drive to view the contents of the CD-ROM.
  4. Double-click the Netscape folder.
  5. Double-click on the WINDOWS folder and double-click on the file netscape.exe, or click on the MAC folder and click on the file Netscape.
  6. Follow the instructions displayed on the screen.

Note that to install Netscape on a Mac you must have Stuffit installed on your Mac.

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How do I use Young and Old if my class does not have access to computers?

The Young and Old CD-ROM is a teaching resource that you can adapt to suit your classroom environment. You can use the CD-ROM on a computer outside of your classroom, and print out the lesson plans and worksheets to use in the classroom.

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How do I print a worksheet? And can I print a copy for every child?

To print a worksheet, do the following:

  1. Go to the worksheet that you want to print.
  2. Position the mouse on the title of the worksheet, for example, '2: Project - Voluntary groups in your area', and click the left-hand button.
  3. Click on the File menu at the top of the Web browser and click on Print or Print Frame (depending on your browser).
  4. Make sure that the All button is selected.
  5. Click on OK.

If you do not have access to a photocopier, you can print a copy of the worksheet for every child. Repeat steps 1 to 4. In the Copies section of the Print dialog box displayed, enter the number of copies that you want. Then click on OK.

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How do I view and print the data that is displayed in pop-up windows?

In some of the worksheets, information is displayed in pop-up windows. Pop-up windows are used to reduce the amount of scrolling that the child is required to do when completing a worksheet.

Notice that on a PC, when a pop-up window is displayed, a button with the name of the pop-up window is displayed on the Windows taskbar. If the pop-up window is open but you can see it, you can click on the button on the Windows taskbar to display the pop-up window again. On a Mac, when the pop-up window goes behind the browser window and cannot be seen fully, click on the pop-up window to bring it into view again.

You can print the data in the pop-up windows as follows:

  1. Display the pop-up window.
  2. Choose File and Print from the menu bar at the top of the pop-up window.
  3. Click on OK.
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How can more than one teacher use the CD-ROM? How can we use the CD-ROM in a computer room?

You can copy the contents of the CD-ROM to your computer and you will then be able to use the learning programme without inserting the CD-ROM. This means that the learning programme can be used at the same time on many computers in a school.

To copy all the content of the CD-ROM to your computer, you need 200 MB of free disk space.

Copy the contents as follows:

  1. Create a directory called YOUNGANDOLD on your hard disk.
  2. Select all the files on the CD-ROM and copy the files (for example, choose Copy from the Edit menu in either My Computer or Windows Explorer).
  3. Paste the files into the YOUNGANDOLD directory (for example, choose Paste from the Edit menu in either My Computer or Windows Explorer).
  4. To access the learning programme, double-click on INDEX.HTM in the LESSONS folder.

If you do not have sufficient disk space and you teach a senior class, do not copy all of the sound files from the CD-ROM to your hard disk. Look at the LESSONS/AUDIO directory. Copy only the files in the LESSONS/AUDIO/GENERAL directory.

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The quality of the photographs on my PC is poor - what should I do?

If the quality of the photographs on your PC is poor, it is likely that your display settings are not the optimal settings for the CD-ROM. To set the display settings on your PC, do the following:

  1. Click the Start button, and then point to Settings.
  2. Click the Control Panel, and then double-click the Display icon to view Display Properties.
  3. In Display Properties, click the Settings tab.
  4. In the Colour Palette box, click True Colour (32 bit).
  5. Under Desktop Area, drag the slider so that the setting is 800 by 600 pixels.
  6. Click on OK.
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I can hear no sound, what should I do?

Check the following:

  1. Have you got speakers and a sound card?
  2. Are the speakers switched on?
  3. Are they connected properly to the PC or Mac?
  4. Are the headphones connected correctly?
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How can I hear the sound clip again?

Each page with sound has either a speaker button or a little girl (Emily) - click on the speaker button or on Emily to hear the sound for that page again.

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A message 'cannot play audio.wav' is displayed. What should I do?

Your computer does not have a sound card. Click OK to the message every time it is displayed. The children will be able to complete the Online activities for the senior classes without sound.

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The CD-ROM did not launch automatically on my PC

If the installation does not start automatically when you insert the Young and Old CD-ROM, on a PC, follow the instructions for manually starting the CD-ROM outlined here.

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Can I see more of a page on my browser window?

If you would like to increase the amount of viewing space you have on your browser, do not display the Standard Buttons or Address Bar on the browser window. For example, using Netscape, choose Hide Navigation Toolbar and Hide Location Toolbar on the View menu. Using Internet Explorer, choose Toolbars on the View menu and then make sure that there is no correct mark beside Standard Buttons and Address Bar.

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I can see no buttons at the bottom of a page in the Online activities - what do I do?

Each page, except for the main Take a look page, has navigation buttons at the end of the page. If you cannot see them, place the cursor on the arrow pointing downwards in the bottom right-hand corner of the browser window and click on the arrow. You should now see the navigation buttons. In the Take a look page, click on the pictures for more information or click on Have a go or Things to do on the left of the page to move to another part of the Online activities.

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How do I save a picture from the CD-ROM or another online source for use by the children in the class?

Click on a picture with the right-hand mouse button and choose Save picture as or Save image as from the menu displayed. Then, choose a folder on your own computer and save the file. However, you should be aware of copyright issues regarding saving and reusing images on the Internet.

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